Privacy Policy

Privacy Policy

Last updated: 26 January 2026

This Privacy Policy describes how The Govind (the “Website”, “we”, “us”, or “our”), a brand owned and operated by Sansheela, collects, uses, discloses, and protects your personal information when you visit, use our services, or make a purchase from https://thegovind.in.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our Website, we may collect the following types of information:

a. Personal Information

Information that can identify you personally, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways; we do not store card details)

b. Order & Transaction Information

  • Products purchased

  • Order history

  • Delivery and fulfillment details

  • Customer support communications

c. Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited, time spent, and interaction data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To communicate order confirmations, shipping updates, and service-related messages

  • To provide customer support and respond to inquiries

  • To improve our Website, products, and user experience

  • To send promotional emails, offers, or updates (only if you opt in)

  • To prevent fraud, abuse, and unauthorized access

  • To comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyze traffic and user behavior

  • Personalize content and improve performance

You can choose to disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal data to third parties.

We may share your information only with:

  • Payment gateways and logistics partners for order fulfillment

  • Service providers who help us operate our Website and business

  • Legal or regulatory authorities if required by law

All third parties are obligated to protect your data and use it only for specified purposes.

5. Payment Security

All transactions on The Govind are processed through secure, PCI-compliant payment gateways. We do not store or have access to your complete card or banking details.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your data

  • Withdraw consent for marketing communications

  • Request deletion of your personal information (subject to legal obligations)

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies independently.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Website after changes implies acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you may contact us at:

Brand: The Govind
Company: Sansheela
Email: contact@thegovind.in
Alternate Email: thegovindin@gmail.com

Consultant Note (Not for Website)

This policy is:

  • Shopify-compliant

  • India IT Act aligned

  • Suitable for D2C + spiritual/astrology products

  • Safe for payment gateway reviews